Shipping and Payment Policy
This Shipping and Payment Policy explains how orders are processed, paid for, shipped, and delivered when you shop at VYVI STYLE. By placing an order on our website, you agree to the terms set out in this policy.
VYVI STYLE is operated by MB Vyvistyle, company code 307566776, registered at Užpalių 41, 28202 Utena, Lithuania. If you have any questions regarding shipping or payment, you can contact us at vyvistyle@gmail.com.
Order Processing
All orders are processed after payment has been successfully received and confirmed. We aim to prepare and dispatch orders as quickly as possible. Order processing times may vary depending on product availability, order volume, public holidays, or other circumstances beyond our reasonable control. Orders are not processed on weekends or public holidays unless otherwise stated.
Shipping
We deliver orders using the shipping methods available at checkout. Delivery options, shipping charges, and estimated delivery times are shown during the checkout process before you complete your purchase. Delivery times are estimates only and may vary depending on the destination, carrier performance, customs procedures, and other external factors.
Shipping costs are calculated based on the delivery address, selected shipping method, and order details. The final shipping cost will be clearly displayed before payment is completed.
Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available. It is the customer’s responsibility to provide a correct and complete delivery address. We are not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided by the customer.
Delivery Delays
While we make every effort to ensure timely delivery, VYVI STYLE is not responsible for delays caused by couriers, customs, severe weather, high seasonal demand, transport disruptions, or other events outside our control. If a shipment is significantly delayed, we will do our best to assist you and provide updated information where possible.
International Shipping
If international shipping is available, delivery times may be longer depending on the destination country. International orders may also be subject to customs duties, import taxes, or other local charges, which are the responsibility of the customer unless otherwise stated at checkout.
Lost, Damaged, or Undelivered Parcels
If your parcel arrives damaged or if you believe it has been lost in transit, please contact us as soon as possible at vyvistyle@gmail.com. If the package appears visibly damaged upon delivery, we recommend that you report it to the courier immediately and keep all packaging materials if possible. We will review each case individually and work with the shipping provider where applicable.
Payment Terms
All payments must be completed in full before an order is processed and shipped. We accept the payment methods displayed at checkout. Available payment options may vary depending on your location and the technical availability of payment providers.
Payments can be made using the online banking services of Swedbank, SEB, Luminor, Citadele, and Šiaulių Bankas. Payments are accepted in euros. Payments are processed through the MakeCommerce.lt payment platform.
By submitting your payment information, you confirm that you are authorized to use the selected payment method and that all payment details provided are accurate and complete. If a payment is declined, interrupted, or flagged for security reasons, the order may be delayed, suspended, or cancelled until the issue is resolved.
Prices and Currency
All prices shown on the website are displayed in the applicable currency available on the site or at checkout. Product prices, shipping charges, and the total payable amount are shown before you confirm your order. We reserve the right to change prices at any time, but such changes will not affect orders that have already been confirmed and paid.
Payment Security
Payments made on our website are processed through secure payment providers. We do not store or have direct access to your full payment card details unless explicitly stated by the payment service provider. All payment transactions are subject to verification and authorization by the relevant payment provider.
Order Confirmation
After successfully placing an order, you will receive an order confirmation email. This email confirms that we have received your order request, but it does not automatically mean that the order has been accepted. We reserve the right to refuse or cancel an order in cases including, but not limited to, payment issues, pricing errors, suspected fraud, or product unavailability.
Returns and Refunds
For information about returns, cancellations, and refunds, please refer to our Refund Policy. This Shipping and Payment Policy should be read together with our Terms & Conditions, Privacy Policy, and Refund Policy.
Contact
If you have any questions about this Shipping and Payment Policy, please contact us at vyvistyle@gmail.com